If a user need to update their email address or UPN value in our system please make sure you follow these steps.


1. Reach out to LawToolBox. Email support@lawtoolbox.com with the users name and any updates that need to made for the email address or UPN.


2. Reach out to your I.T. to make sure that the person who has changed their name has their email adress updated in Office 365. Also make sure that new email address is added to each LawToolBox created office 365 group (Will start with an tb. prefix)