LawToolBox Support

LawToolBox M365 - End User FAQ 50

• FAQ - New User Quick Start Guide
• FAQ - Microsoft Teams Quick Start Guide
• FAQ - Outlook App - How to add LawToolBox
• FAQ - Teams App - How to add LawToolBox
• FAQ - Mobile App - How to add LawToolBox

View all 50

LawToolBox M365 - Support FAQ 16

• Help: Refresh the app and clear cache
• Help: One Flashing Triangle? Restore deleted Microsoft 365 group
• Help: Outlook add-in - Grey LawToolBox
• Help: Inbox Notifications - Outlook rules filter examples
• Help: Oops! - Matter does not sync, flashing triangle or group does not exist or deleted

View all 16

LawToolBox M365 - LTB Admins FAQ 20

• Admin: Set up Inbox rules for Outlook (Required for all users)
• Admin: LawToolBox User Roles
• Admin: How to add a new user in LawToolBox
• Admin: How to remove a user in LawToolBox
• Admin: Manage firm settings

View all 20

LawToolBox M365 - Microsoft Admins FAQ 23

• M365 Admin: New Account Quick Start Guide
• M365: Technical Requirements & IT Checklist
• M365 Admin: Mail forwarding, email changes, onboarding and off-boarding users
• M365 Admin: Purchase LawToolBox via Microsoft Teams or App Source
• M365 Admin: Activate your LawToolBox Licenses in Admin Center

View all 23

LawToolBox Classic WebApp - General FAQ 11

• FAQ - Instant Sync - Getting Started
• FAQ - Instant Sync - Outlook Rules (Outlook / Gmail)
• FAQ - Instant Sync - Adding a new user LTB
• FAQ - Instant Sync - Managing Deadlines
• FAQ - Instant Sync - Modifying and Removing Deadlines

View all 11

LawToolBox Classic WebApp - Integrated Deadlines (ID Sync) 1

• IDSync does not update Converted triggers to appointments in Time Maters

LawToolBox - Rules Based Calendaring FAQ 8

• FAQ - Who can use rules based calendaring
• FAQ - Benefits of Automated Deadline Management System
• FAQ - Ruleset questions
• FAQ - Rolling deadlines and mail rule calculations
• FAQ - MSJ deadlines in California

View all 8

Release Notes 2

• All Release Notes
• API Release Notes