RESOLVED: 2:30pm MT
Are you seeing an error for the LawToolBox outlook app?
This is a Microsoft outage that is affecting multiple add-ins across their network.
In the meantime use https://app.lawtoolbox.com to directly access our application if you experience issues.
This has no impact on our core platform, but may impact the AI functionality.
Check out the bell icon in https://app.lawtoolbox.com for live updates:
Initial Notification Posted 11:30 am MT
Resolution update posted 2:30 pm MT
Original Error: All outlook apps
Current Status of the Microsoft Outage (as of October 29, 2025 11am MT)
According to multiple news outlets and internal communications, Microsoft is experiencing a major global outage affecting:
- Azure Cloud Platform
- Microsoft 365 services (including Outlook, Teams, Word, Excel)
- Xbox Live and Minecraft
- Microsoft Store and Admin Center
The root cause appears to be a DNS (Domain Name System) failure, which is disrupting access to services across Microsoft's infrastructure. Microsoft acknowledged the issue around 16:00 UTC and has been actively working on mitigation steps. [sfgate.com], [usatoday.com], [bleepingcomputer.com], [ladbible.com]
Affected users are experiencing:
- Inability to log into Microsoft services
- Authentication failures
- Add-ins not loading in Outlook
- Latency and intermittent request failures
Microsoft has posted updates on its Azure status page and Microsoft 365 admin portal. [sfgate.com], [bleepingcomputer.com]