Are you seeing your LawToolBox in Outlook constantly trying to load or saying "Please wait"?
- You may have an older version of Outlook that needs to be updated to a newer Outlook (Old Version 16.0134).
- M365 Admin: Internet Explorer 11 End of support for Outlook add-in
Solution:
Check with your IT or try to update Outlook.
To update your Outlook visit Support.Microsoft.com > How to update Outlook or see below
In the meantime, you can always use:
- LawToolBox online (https://app.lawtoolbox.com)
- or in Outlook web access (https://outlook.office365.com/)
Issue Example:
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Step-by-step
How to update outlook:
- Open Outlook
- Click "File"
- Office Account
- Office Updates
- Office Account
- About Outlook
- Microsoft Outlook for Microsoft 365 Version 16.013426....
Solution: Update Outlook to the latest version
