LawToolBox Support

Do you get this message when you try to sync new deadlines on a new matter? Error message: "Oops! Try again shortly. Microsoft 365 group is st...

Do you need to get access to one of the matters in your organization? Navigate to "Firm Matters" in the filter icon Green matter names are f...

Did your organization recently move to "New" Microsoft Teams?  Some user preferences and settings may be activated by default or reset to defa...

This article will show you examples of what the Outlook rule is filtering into your LTB Deadlines folder.  If you see any of the examples below, please ...

This article walks you through how to hide all sent items that contain the word "accepted" for all LawToolBox deadlines and events. Please note, t...

Navigate to your Outlook Settings Go to your 'Mail' section Go to 'Rules Select '+Add new rule' Name your rule [DONE] LTB Deadlines...

Are you getting an email notification that "user doesn't have a valid Office 365 license" when making changes to one of your matters? LawToo...

Do you have one users who recently changed their email, and or name? Do you have all users changed to a new domain for all users? Is this migration a doma...

This article will walk through the relationship between LawToolBox and Microsoft 365 Groups as core functionality of our product. M365 Definition:  Gr...

Did you receive an email in your inbox that says your deadline was not delivered to the matter group?  Undeliverable notifications when trying to sync dea...