LawToolBox Support

Issue: If your matter group is deleted, please have your Microsoft 365 admin restore the group following these instructions. Different Issue: Help: All fla...

Issue: Are you seeing flashing triangles next to all your matters? Solution: Help: Refresh the app and clear cache Different issue? Only one mat...

This article walks you through how to hide all sent items that contain the word "accepted" for all LawToolBox deadlines and events. Please note, t...

Did your organization recently move to "New" Microsoft Teams?  Some user preferences and settings may be activated by default or reset to defa...

This article will show you examples of what the Outlook rule is filtering into your LTB Deadlines folder.  If you see any of the examples below, please ...

Navigate to your Outlook Settings Go to your 'Mail' section Go to 'Rules Select '+Add new rule' Name your rule [DONE] LTB Deadlines...

Are you getting an email notification that "user doesn't have a valid Office 365 license" when making changes to one of your matters? LawToo...

Do you have one users who recently changed their email, and or name? Do you have all users changed to a new domain for all users? Is this migration a doma...

This article will walk through the relationship between LawToolBox and Microsoft 365 Groups as core functionality of our product. M365 Definition:  Gr...

Did you receive an email in your inbox that says your deadline was not delivered to the matter group?  Undeliverable notifications when trying to sync dea...