LawToolBox Support

Did you receive an email in your inbox that says your deadline was not delivered to the matter group?  Undeliverable notifications when trying to sync dea...

This article will walk you through several levels of troubleshooting for individual matters/users who do not receive deadlines on their Outlook calendars. ...

This article will walk you through how to generate a report for all the deadlines that were changed within a specific time frame, e.g. last two weeks, and r...

This article will walk through how to resync a specific user's personal calendar in outlook.  Note:  This audit is only available to a Central Dock...

Mobile devices: We strongly encourage using the designated M365 Outlook app to check your calendars. This is the most secure way to access your data and ...

LawToolBox is always trying to improve and update our platform to provide you with new features and a better user experience.  When we update our applic...

Are you seeing your LawToolBox in Outlook constantly trying to load or saying "Please wait"? You may have an older version of Outlook that needs...

Are you getting blocked from opening some pages in LawToolBox? LawToolBox frequently uses pop-ups and redirects to sign in, run reports, and more.  Ple...

Already have LawToolBox added, but do not see it in your outlook ribbon? Note: Check to see if if top right corner "New Outlook" toggle is on  ...

LawToolBox has character limitations for deadline descriptions and is has limitations in some fields.  55 characters for calculated deadlines (short descr...