LawToolBox M365 - Support FAQ

Help: "Resync User" Modified deadline report
This article will walk you through how to generate a report for all the deadlines that were changed within a specific time frame, e.g. last two weeks, and r...
Tue, 9 Jan, 2024 at 11:44 AM
Help: "Resync Deadlines" Users calendar via admin
This article will walk through how to resync a specific user's personal calendar in outlook.  Note:  This audit is only available to a Central Dock...
Thu, 14 Mar, 2024 at 12:00 PM
Help: Setting up mobile Outlook on Android or iPhone
Mobile devices: We strongly encourage using the designated M365 Outlook app to check your calendars. This is the most secure way to access your data and ...
Tue, 9 Jan, 2024 at 11:36 AM
Help: Outlook add-in, app, or teams not loading or freezing?
LawToolBox is always trying to improve and update our platform to provide you with new features and a better user experience.  When we update our applic...
Thu, 25 Jan, 2024 at 9:23 AM
Help: Add in stuck loading in outlook
Are you seeing your LawToolBox in Outlook constantly trying to load or saying "Please wait"? You may have an older version of Outlook that needs...
Tue, 9 Jan, 2024 at 10:23 AM
Help: Pop-up blocked for LawToolBox
Are you getting blocked from opening some pages in LawToolBox? LawToolBox frequently uses pop-ups and redirects to sign in, run reports, and more.  Ple...
Thu, 1 Feb, 2024 at 4:28 PM
Help: Not seeing LawToolBox app in New Outlook?
Already have LawToolBox added, but do not see it in your outlook ribbon? Note: Check to see if if top right corner "New Outlook" toggle is on  ...
Tue, 9 Jan, 2024 at 10:26 AM
Help: Getting your training video and SharePoint fileshare
Did you recently have a 1:1 Training session with LawToolBox?  LawToolBox > Support > Trainings > 1:1 sessions Or brand-new users completing onb...
Tue, 9 Jan, 2024 at 11:13 AM
Help: How to screen share in Teams for training or support calls
New to Microsoft Teams?  Here is how to screen share in Microsoft Teams if you are scheduled for a LawToolbox Training or support session. This article...
Tue, 9 Jan, 2024 at 11:12 AM
Help: Hide all deadlines for Legal Assistants
Do you have people in your firm who need to be shared on cases to use Teams collaboration and access SharePoint documents, but don't need to see any dea...
Thu, 1 Feb, 2024 at 4:27 PM